Category 1| BPO

Award 3: DSCI Excellence Award for Security in Global BPO, 2011

Eligibility Criteria:

  • Applicant must have been operating for a minimum of two years in India, providing BPO, LPO, KPO, etc. services to Global clients from India.


Award 4: DSCI Excellence Award for Security in Captive BPO, 2011

Eligibility Criteria:

  • Applicant must have been operating for a minimum of two years in India, providing BPO, LPO, KPO, etc. services to its own parent organization as a Captive unit.


Award 5:DSCI Excellence Award for Security in Domestic BPO, 2011

Eligibility Criteria:

  • Applicant must have been operating for a minimum of two years in India, providing BPO, LPO, KPO, etc. services to the domestic market.


Evaluation Parameters

Nominees will to be required to provide written responses with respect to the following parameters:

  1. Security Strategy
  2. Compliance
  3. Awareness & Culture
  4. Security Organization
  5. Data Centric Initiatives
  6. Domain Specific Initiatives – Lines of Service (Customer Interaction & Support, Finance & Accounting, Human Resource Management, etc.) specific security initiatives
  7. Collaboration
  8. Security Operationalization
  9. Value Creation
  10. Implementation
  11. Innovation
  12. Recognition