Board of Directors
In Kerala he started his career as Sub-Collector, Quilon in the year 1974. He worked in diverse fields of Revenue Administration, and was District Collector, Quilon. He was Deputy Secretary, Labour, Special Officer for Cashew Industry, Special Secretary, Industries. Later he became as Secretary, Health and Family Welfare, in the State during 1993-96. He later served as Principal Secretary to the Chief Minister of Kerala during the period 2001-04.
In the Government of India, his first central deputation was in Ministry of Defence as Under Secretary/Deputy Secretary during 1978-1982. During 1988-1993, he served as Director/Joint Secretary in the Department of Surface Transport, later served in the Ministry of Home Affairs as Joint Secretary (North East) from 1996 to 2001. In 2004, he joined Ministry Commerce and Industry as Additional Secretary, Department of Commerce, Special Secretary, Commerce and then elevated to the rank of Secretary, Department of Commerce in the year 2006. He served as Secretary, Department of Commerce from 2006 to June 2009 and dealt with matters like WTO, RMTR & UNCTAD, SEZ and EOUs. He was also Chairman of the BOA for SEZ/EOU.
He has represented State and Central Government delegations to USA, EU, Argentina, Brazil, DRC, Singapore, Japan, Sri Lanka, Philippines, Canada, Bangladesh, Myanmar, China, U.K., Thailand and Slovenia.
He was appointed as Officer on Special Duty in the Ministry of Home Affairs on 11 June 2009. Shri G. K. Pillai took over as Union Home Secretary on June 30, 2009. He was also concurrently Secretary of the Department of Justice, Ministry of Law & Justice. He retired on June 30, 2011 as the Union Home Secretary of India. Post retirement, he is a Distinguished Fellow at IDSA, chairman of a Venture Capital Fund sponsored by the IIT Alumni Trust. He is also Chairman Tata International.
As Telecom Secretary, he was responsible for driving several key policies and strategies covering licensing, spectrum management, National Broadband Plan, Convergence, Manufacturing, Investment, security, R&D and the National Telecom Policy 2012. He was the principal architect behind a triad of policies covering Telecommunications, Electronics and Information Technology that was unveiled in draft form by the Government of India in October, 2011. All the three policies were approved by the Government in 2012. The thrust of these policies is to optimally leverage Information and Communication Technologies to find innovative solutions in education, health care, financial inclusion, e-governance, skill development, employment generation, etc.
As the Secretary of the Department of Information Technology, he steered the formulation of national policies for the IT sector and for promoting Electronic System Design and Manufacturing and R&D in the Electronics and IT sector. He was also responsible for overseeing implementation of a number of major national initiatives in the sector including the National e-Governance Plan, which he played a key role in designing and in formulating the Electronic Service Delivery Act. Earlier, he established the first Department of Information Technology in the country in the state of Andhra Pradesh and was Secretary of the Department from June, 1997 to December, 1999. The policies and strategies he formulated catapulted the state to the forefront of the country in the sector and became a role model for several states and countries.
Born in 1953, Mr. Chandrashekhar received a M.Sc. degree in Chemistry from the Indian Institute of Technology, Bombay and a M.S. degree in Computer Science from the Pennsylvania State University, USA. He is widely travelled and has a unique understanding of cultural diversity, both within the country and across the world. He was conferred the Prime Minister’s Award for Excellence in Public Administration for the year 2007-08. He has been conferred several awards including Data Quest Path Breaker of the Year Award in 2005 and Distinguished Alumnus award of IIT-Mumbai in 2010.
His inimitable style of leadership, combined with his sharp focus on customer experience, helped Mahindra Satyam and Tech Mahindra emerge as one of the leading providers in their respective competencies – IT Services and Telecom Solutions to the global telecom ecosystem.
In a career spanning 32 years, he has held several leading positions with HCL Hewlett Packard Limited, Perot Systems (India) Limited and HCL Corporation Ltd. An outstanding people’s manager, CP has an entrepreneurial style of management that is a blend of enthusiasm and dynamism. He tends to focus on people’s strengths to bring out the best in them. ‘Work hard and play hard’ is his motto and he applies it to all aspects of his life with complete passion.
A chemical engineering graduate from the National Institute of Technology, Rourkela, he is a distinguished and active alumnus of the Institute.
CP has been chosen as the Ernst and Young ‘Entrepreneur of the Year [Manager]’, CNBC Asia’s ‘India Business Leader of the Year’ and Dataquest ‘IT person of the Year’ – for the year 2013. He was also recently awarded the ‘Best CEO of the Year’ at the Forbes India Leadership Awards 2015.
Raman is a pioneer four times over, having successfully led the BPO initiatives of American Express, GE (now Genpact) and Spectramind (now Wipro BPO) before starting Quatrro in mid 2006. Raman was the CEO of GECIS, the Business Leader for American Express’ BPO business and the Founder and CEO of Spectramind. Raman is now the Founder, Chairman and Managing Director of Quatrro. Raman conceptualized and implemented the BPO and business strategy for all four companies. Raman launched Quatrro to focus on high end BPO services with a mix of incubation and acquisition led strategies. These have been targeted at the underserved areas with a focus on the uncontested market spaces.
Quatrro has successfully built businesses in Analytics, Risk Management, Interactive Entertainment Services, Knowledge Management, Legal, Mortgage, Finance and Accounting and more. Quatrro has also launched a branded technical support service targeted at mid market and the end customer.
Raman, with a guiding philosophy of enhancing the success rate of nascent businesses, is a founding member of the “Band of Angels,” a group of investors which has a passion to enable these businesses to create, scale and add value, while also addressing the acute shortage of funds available for start-ups.
Raman is deeply involved in shaping the future of the BPO industry in India, Mauritius and other geographies. He is a member of the Executive Committee of NASSCOM, Chairman of the BPO committee of ASSOCHAM, in addition to being a member of various committees formed by the central government and state-level governments. These include committees formed by various industry associations such as NASSCOM, CII and ASSOCHAM. Raman was also appointed to the high powered Working Group formed by the Indian Prime Minister’s Office for making recommendations on improving the supply of suitable talent to the IT & BPO sectors.
Raman is a rare example of a living practitioner of the BPO industry having created many successes and overcome many challenges. As a tribute to his contribution to the creation of the BPO industry in India Raman has been awarded the Dataquest Pathbreaker Award in 2002, the 2006 CfE Management Development Institute Award for Corporate Entrepreneurship and the Trailblazer Award for individual achievement at the Shared Service + Outsourcing: 2007 Global Conclave. Raman has also been awarded the Indiatimes BPO award under the category “Most significant contributor to the industry” and felicitated by the Institute of Economic Studies with the “Udyog Rattan 2007” award. Raman has participated in directly creating 35,000+ jobs in India and indirectly enabling the employment of over 700,000+ people by his pioneering efforts that led to the creation of the BPO industry.
Raman is a Chartered Accountant and a Chartered Management Accountant with a doctorate in Management Accountancy. In his career spanning 30+ years, he has handled roles in Finance, Consulting, Operations and General Management with equal ease. He has a very hands-on approach to business and has first-hand experience and rare insights into servicing markets as diverse as North America, Europe, Japan, Asia Pacific and Australia.
Dr. Ramasastri brings with him very rich experience, both in academics as well as administration. Prior to joining the Institute, Dr. Ramasastri was the Chief General Manager-in-charge of Department of Information Technology at Reserve Bank of India. In the RBI, he has spearheaded many important projects including the Implementation of the Next Generation RTGS, adoption of international standards like XBRL and ISO 20022, conceptualizing and guiding of banks on Automated Data, and preparation of IT Vision of RBI for 2011-17.
Dr. Ramasastri has been a member of the Institute’s Governing Council, Member of Faculty of the RBI Staff College, and has authored two books on ‘Quantitative Methods for Valuation of Assets’ and ‘Quantitative Methods for Banking and Finance’ and the former has been published in Chinese too, apart from quite a few articles on Finance, Banking and IT in eminent journals and newspapers.
He has guided the Bank of Mauritius, Bank of Malaysia and Bank of Uganda on implementation of Data Warehouse, XBRL, etc., and delivered talks on standards and technology for data reporting at the International Monetary Fund and Bank of International Settlements.
Dr. Ramasastri holds a Ph.D in Finance from the Indian Institute of Technology, Madras and was the top ranker in M.Sc (Statistics) from Madras University and B.Sc (Statistics) from Loyola College, Madras. He has also attended Advanced Management Programmes at the University of Oxford and Kellogg School of Management.