- IT Outsourcing Industry: Indian IT and BPO service providers are growing at a phenomenal rate and establishing India as an IT powerhouse. They are increasingly exposed to the global compliance regimes for data protection. Data protection regimes increase the liabilities of the service providers towards the data subject. They also demand a strong legal framework for data protection in the country where data is being transferred. IT and BPO industry, now an inspiration of millions and poised to earn $ 225 billion by 2020, needs an ecosystem that ensures protection of data and an adequate legal model that promises adequate protection. This will help provide assurance to the clients across the globe, to legal bodies in their geographies and to the data subject, whose personal information is at stake.
- Privacy to establish trust relationships in Technology Transformation: Trust relationships between government and citizens, businesses and citizens are critically important, as they provide an assurance to the end users about protection of their personal rights. While the Indian economy is gradually transforming into an e-economy, these relationships are increasingly challenged by technology innovations. Securing the growth of an economy, thus, requires redefining the trust relationships that govern these transactions with a view to protect the interest of end users.
- Privacy to address the Cultural Change: Sustained growth of a country is gradually transforming the demographic patterns of the society towards urbanization. This is one of the drivers behind individualism; moving away from hitherto collectivist nature. Rising Individualism Index (IDV) of a society is closely attributed to an increased awareness of the personal rights. New generation, on the one hand, is increasingly opting for IT enabled services over the conventional channels; while on the other hand, it is becoming sensitive to the issues that impact their personal rights. The policy initiatives should be sensitive to the changes in the societal perception and that should be reflected in the policy deliberations.
- Protection of Personal Rights in the connected age: Penetration of the Internet is significantly rising, connecting citizens from all spheres to a web of new means of communication, new ways of service offerings, easy and efficient execution of transactions, and offering unprecedented opportunities of networking with individuals and organizations across the globe. A democratic country needs to do everything possible to protect its citizens’ personal rights, no matter how communications, interactions and transactions are conducted.
- Increasing Digitization of Personal Information: As a result of huge investment in e- Governance projects and increased reliance on the IT enabled channels by industries like Banking, Finance, and Telecom; more and more services are being delivered over the Internet. Delivery of services to the end users requires collection of personal information. This, however, attracts the attention of security threats that offer more targeted capabilities to compromise the information. The magnitude of the information that will get digitized makes matters worse, as it provides avenues and yield more benefits to the perpetrator of security threats or attacks.
- Assuring Personal Rights in the age of E-Governance and E-Commerce: Increasing attempts are being made by the government bodies and private organizations to bring the entire population under the fold of IT enabled services. Diverse geographical locations, cultures and associated perceptions, and disparate economical value distributions lead to multifaceted challenges in protection of the personal rights. Managing this challenge will be a complex affair in the Internet age, and hence, requires all players including the Government, Regulatory Bodies, Civil Societies and Private Organizations to act in collaboration to protect the personal rights of an individual.